Frequently Asked Questions
REFR - The Trusted Platform for Agent to Agent Real Estate Referrals

REFR is the Trusted platform for Agent to Agent Real Estate Referrals. You can join REFR in two ways: REFR Agent - We are a real estate referral only brokerage. Real estate agents can join (hang their license) REFR when they no longer want to do transactions, but still want to keep their real estate license active and collect referral fees. Ambassador - Agents can remain at their current brokerage and just use our referral service to place referrals to the Best Fit agents in the market their clients are looking to transact.

REFR Ambassadors do not pay any fees to join REFR. They will still have their normal fees associated with their current brokerage. REFR Agents do not pay REALTOR® dues, MLS Fees or have any monthly office fees or E&O insurance. Since we are a virtual brokerage, there are no meetings, sales quotas or other obligations. You will have some or all of the following fees: One time setup fee of $25 Some states charge a small fee (typically $25) to transfer your license License renewal fees charged by your state Continuing education costs required by your state Some of our plans also come with a monthly fee as outlined below: **These plans require a $25 Setup fee at startup and some states require a $25 License transfer fee. Some restrictions apply to the 35% Referral Fee

REFR charges a 35% referral fee* to the brokerage of the assigned referral agent. Referral fees are collected at close of escrow and the agency/agent commission check will be processed within 1 business day after it’s received. *Some restrictions apply

Simply click Join Now and input your information. Then we will respond with all of the documents required to transfer your license to REFR including our Independent Contractor Agreement and W-9.

Absolutely! REFR compensates two levels deep for adding agents to our platform. We know how much time and energy brokers/owners and team leaders spend training and developing agents that don't end up staying in the business. At REFR, we want to partner with you to turn these underproducing agents into lead sources for you. The first income opportunity you have is by receiving the referrals generated by your referral only agents if they are in your marketplace. The second income opportunity you have is for referrals generated by your referral only agents that are outside of your marketplace. In this scenario, when the deal closes REFR earns a referral fee which we split with the referral only agent. We pay 15% of the company dollar (the amount REFR keeps) generated for any first-tier agents you enroll and 7.5% of the company dollar generated for any second-tier agents your network enrolls. To learn more about our broker/owner & team leader programs, contact us.

All referrals are submitted through the REFR web app (Desktop or Mobile). Agents/Ambassadors can simply log in and hit the "Submit Referral" button. The entire process is done online. Nothing to print or scan in!

Absolutely! REFR gives you 3 options of agents to place the referral with: You can send it to your upline; the person that invited you to the platform (ie a friend in the business, your former team leader or broker). You can send it to a friend in the business. You can ask REFR to search the local market and find the Best Fit agent for your client. Once we identify the Best Fit agent, we will send their credentials over to you for a quick review. If you give us the go-ahead, REFR will negotiate a 35% referral fee for you with that Best Fit agent and their brokerage, get all the paperwork signed and make the introduction to your client.

REFR charges a 35% referral fee on most referrals. Click HERE for some exceptions.

REFR charges a 35% referral fee for most referrals. Click HERE for some restrictions to that rule. In a case where there is a 35% Referral fee, REFR Ambassadors will receive a check to their Brokerage equal to 30% of the gross commission amount of the transaction (REFR keeps the other 5%). REFR Agents get compensated based on their plan. Here is an example of how you would get paid as a REFR agent: If the referral you submitted generates a $10,000 commission to the assigned agency that handled the transaction, then REFR would receive $3,500. That $3,500 would be split with the REFR Agent as follows: Basic Plan - 50/50 split = $1,750 Standard Plan - 80/20 split = $2,800 Pro Plan - 90/10 split = $3,150

REFR Ambassadors can continue to list properties and represent buyers just as they always have. REFR agents would be moving their license to REFR which is designed as an extremely low-cost referral-only brokerage. REFR agents may only refer their leads and earn a commission. Listing property or representation of buyers is not possible for REFR agents.

No problem, you can rejoin a traditional brokerage at any time. You can cancel your REFR subscription at any time through the Dashboard and are free to move your license whenever you’d like. If you need help deciding on a traditional brokerage to join, just reach out to us at (413) 217-1975 or email us at support@refrnow.com

In most states, it's easy to reinstate or renew your license into a status where you can receive referral fees. Contact your state’s real estate department to determine what steps you need to take to get your license in good standing. If you need help determining those next steps or need help completing continuing education (CE) hours, please reach out to us and we can assist you with that process in your state. You can reach us at (413) 217-1975 or support@refrnow.com

REFR Agents cannot represent themselves (or anyone else) on a real estate transaction. If you are buying or selling your own home, you can use the REFR system to refer yourself to a Best Fit Agent and earn a commission.

REFR Ambassadors can join from any state. REFR Agents can join in Massachusetts, Connecticut, and Florida and we are in the process of getting licensed in all 50 States. If you are not in one of those 3 states, please email us at support@refrnow.com and we will let you know the timeline for your state coming on board (most states should be onboard within 30 days)

REFR Agents will be compensated based on their plan for every referral they submit that closes. The sky is the limit and you’re in control of your income stream. Being a referral agent gives you the best part-time job ever and we will help you build your database and market to your database for you (in your name). We will also teach you other strategies on how to generate referrals throughout the year.

The REFR web app makes it easy to track the status of all your referrals. When you login to your dashboard you will see all your open and closed referrals, your closed and potential commissions and the status of each referral. We prompt our Assigned agents to update the status of the referrals every 30 days.

REFR Ambassadors will not have to move their licenses. You stay at your current brokerage and just utilize our web app to submit and track your referrals. REFR Agents will need to move their license from their current brokerage to REFR.

Yes!